Cot Warehouse | Online Store Policies

Privacy Policy

Pricing Policy

All prices displayed on are subject to change. reserves the right to cancel any order with products with incorrect pricing or orders placed with illegitimate coupons or gift cards. does not offer coupons or gift cards.

Return & Exchanges Policy

Any exchanges are at Cot Warehouse's sole discretion and the equipment being exchanged must be in the same exact condition it was purchased at.

All stretchers and stair chairs are final sale. There are no exceptions. If your stretcher or stair chair has a workmanship flaw, it will be covered under our warranty program.

Price Matching

Cot Warehouse does not price match with any competitor for non-equipment items. These include, but aren't limited to, catch all's, wheels, IV poles, casters, etc. However, we do offer bulk-pricing. If you would like to talk to our sales team about bulk pricing, please call (888) 271-0111.

For stretchers and stair chairs, we may price match if you are purchasing more than one unit. Cot Warehouse reserves the right to deny price matching with a competitor's price.

Bulk Pricing

If you are purchasing more than one unit (stretchers or stair chairs), we can provide bulk-pricing. These include all items on our website.

Shipping Policy

All of Cot Warehouse's stretchers are shipped by freight and normally take 3-5 business days after the freighter picks up the stretcher. We provide all shipping information to you through the email you provided at the time of purchase. This will come in the form of a PRO number.

All of Cot Warehouse's stair chairs are shipped by UPS and normally takes between 3 to 10 business days in all 48 contiguous states. We provide all shipping information to you through our website (if you signed up) once the label has been generated. This information will start with a prefix of 1Z.

We allow for on-site pickup at our shop at Islandia, NY. However, due to liability issues, by personally picking up the stretcher or stair chair at our shop, the buyer will be solely responsible for loading the equipment. Our warehouse staff will not help you load your equipment in your vehicle.

All Stryker and Ferno parts are shipped via UPS Ground and has an estimated shipping time of 3-5 business days.

Privacy Policy

Please take a look at our privacy policy.

Terms and Conditions

Please take a look at our terms and conditions.